Question 1

Why do I need to activate an account tier?

Accepted Answer

Tiers reserve programme capacity. Client programmes commit to a volume of reviewed records, so batches are released to operators who hold an activated tier. Your tier also sets your fixed daily assignment rate and payout speed.

Question 2

How is my payout per assignment calculated?

Accepted Answer

Each activated tier has a fixed rate per daily assignment: $1.60 on Silver, $5.00 on Gold and $10.00 on Elite. The amount is credited to your working balance once the assignment is submitted and passes quality sampling, which returns the activation deposit over roughly one month of daily reviews.

Question 3

How do I fund my account?

Accepted Answer

The operations desk publishes approved deposit assets and addresses in the Deposit Funds page. Send the exact asset on the exact network shown, then submit the transaction reference so the desk can confirm it.

Question 4

Why is identity verification required?

Accepted Answer

Verification protects your balance from account takeover and satisfies our anti-money-laundering obligations. It is a one-off step and unlocks payout requests permanently once approved.

Question 5

How long does a withdrawal take?

Accepted Answer

Requests are held from your balance and reviewed by the operations desk. Silver settles weekly, Gold within 48 hours and Elite same day, once verification is approved.

Question 6

How does the referral programme work?

Accepted Answer

Share your referral code from the Referrals page. When a member you referred funds their account, 5% of their confirmed deposit is credited to your balance as referral earnings.

Question 7

What happens if a batch fails quality review?

Accepted Answer

Sampled batches that fall below the guideline threshold are returned for correction. Persistent quality issues pause access to premium programmes until a reviewer clears the account.

Frequently asked questions

General questions